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frequently asked questions

  • How does it work?
    Super simple! You send me a picture or selfie, and I turn it into a digital illustration. You'll receive both a high-quality digital file in your inbox and a small polaroid print in the mail!
  • How long does it take to complete my drawing?
    I try to finish your drawing within two weeks, depending on how many requests are in line. Need it urgently (for example, as a birthday gift)? Reach out to me directly and I'll see what I can do!
  • How will my drawing be delivered?
    You'll receive both a digital version of your drawing via email and a small polaroid print in the mail.
  • Can I add a personal touch to the drawing?
    Yes! If you'd like a specific detail, text or accessory included - just let me know in the ‘add note to artist’ section.
  • Can I have multiple people drawn in one illustration?
    Right now, I only draw one person per illustration. If you'd like a customized larger portrait with multiple people, reach out to me directly and we can discuss the options!
  • Can I request a specific art style?
    No, I have my own unique way of illustrating. I’d love to create something special for you in that style!
  • Can you draw my pet?
    No, at the moment I only draw humans. Sorry, no pets (yet)!
  • Is shipping included in the price?
    Yes! Shipping is fully included, so there are no extra costs - just sit back and wait for your polaroid print to arrive!
  • What if my order arrives damaged?
    I carefully package every order - but if something arrives damaged, please send me a message with a photo of the issue and we’ll find a solution together!
  • What if I don’t like my order?
    Each illustration is my interpretation of your photo. Since this is a custom-made product, I don’t offer refunds. If you have specific requests, please let me know in advance!
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